Florida Licensed Security AgencyLic. B 3400157
Palm Beach · Treasure Coast · Broward · Miami-Dade
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Virtual Visitor Management

A live operator at your gate, 24/7, without the guardhouse payroll.

Our virtual gatehouse puts a live Capital operator on every entrance through cameras, a call box and remote gate control. Visitors are screened, residents are called and every entry is recorded, around the clock, for a fraction of the cost of staffing each gate in person.

Live operators 24/7Every visitor recordedPatrol backup
Capital virtual guard operator monitoring community gate cameras
Capital virtual guard call box at a gated community entrance
The Virtual Guard

A face at the gate, not just a keypad.

Visitors pull up to a Capital call box and see a live, uniformed operator on screen. It feels like talking to a gate officer, because it is one. They just aren’t standing in the booth.

  • Two-way video, so the operator sees the visitor and the visitor sees the operator
  • ID and license plate captured on every visit
  • Gate opened remotely only after the resident approves
How a Visit Works

The same screening as a guardhouse. Just faster.

01

Visitor pulls up

They press the call box. Cameras capture their face and license plate before anyone says a word.

02

Operator answers

A live Capital operator greets them on video, checks the guest list and scans their ID.

03

Resident approves

Not on the list? The operator calls the resident. No approval, no entry. Vendors and deliveries follow your community’s rules.

04

Gate opens, entry logged

The operator opens the gate remotely. Name, ID, plate, photo and time are saved to the visitor log.

Residents with a tag, barcode or registered plate drive straight in. Guests who are pre-registered through the resident app get through in seconds.

What’s Included

More than a call box.

01

Virtual gate officers

Live operators handle every visitor at every entrance, day and night. Every one is a Capital employee working from our operations center in Palm Beach County, not an outsourced call center.

02

Live camera monitoring

Operators watch gates, pools, clubhouses and perimeters, especially after hours, and act when something’s wrong.

03

Resident access & guest passes

Resident tags, barcodes or plate recognition, plus an app for residents to add guests and get notified when they arrive.

04

Response when it counts

Suspicious activity goes to a Capital patrol officer or straight to police, and management is notified.

05

Searchable visitor records

Every entry with photo, ID and plate. When the board asks who came in last Tuesday at 2 a.m., you’ll have the answer.

06

Built to stay up

Backup internet and power at the gate so the system keeps working when the connection or power drops.

Platforms We Work With

Already on a gate system? We know it.

Our officers and operators work every day in the visitor management and gate access platforms South Florida communities use. No retraining your residents, no new app to learn. If your community is still on paper logs, we’ll help you choose a system.

ISN GateKeeperEntranceIQdwellingLIVEGatekeyABDi GateAccessVertilincVisitFormLicense plate recognitionResident apps & guest passes
Why Communities Switch

24/7 gate coverage that fits the budget.

  • Every entrance covered around the clock, not just the main gate
  • No more no-shows, sick calls or an empty guardhouse at 3 a.m.
  • A consistent, recorded screening process on every visitor
  • Pairs with a Capital patrol for a physical presence and response
  • Can run overnight only, with in-person officers during the day
Is It Right for You?

Great for most gates. We’ll tell you if yours isn’t.

Some communities go fully virtual. Others keep an officer at the main gate during the day and go virtual overnight and at secondary entrances. We’ll walk your entrances and recommend the mix that makes sense, including where an in-person officer is still the right call.

TimeVisitorTypeResult
9:42 PMGuest for Lot 214 · ID + plateGuestApproved
9:18 PMFood delivery · Lot 88DeliveryApproved
8:57 PMUnknown visitor · no answer from residentGuestDenied
8:31 PMPool contractor · after approved hoursVendorDenied
8:05 PMPre-registered guest · Lot 301GuestApproved
Sample visitor log for illustration. Every entry includes photo, ID and plate.
Next Step

See what virtual coverage would cost your community.

Tell us how many gates you have and the hours you need covered. We’ll put a side-by-side comparison in front of your board.

Call (888) 801-7328